NarcCount vs iApotheca: a feature-by-feature comparison
Every claim about another product was re-checked against its source on this date.
NarcCount and iApotheca, side by side
Photo counting
Included. Take a photo of the tablets and the counter counts them. A person checks and confirms the number.
Not listed on their public page.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
AI notes on a variance
Included. When a line is off, the AI suggests likely causes from your own records. Suggestions only; your pharmacist decides.
Not listed on their public page.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Automatic Kroll sync
Yes, once our read-only agent is installed on the Kroll server. Dispensing and receiving come in on their own.
Not listed on their public page.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Report uploads
Upload any report. The AI reads PDFs and photos, and you confirm each row.
Their page says they recognize the majority of the leading wholesaler and dispensing software reports.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Weekly cycle counts
Split a count among staff, evenly at random or by hand. Each person's login opens on their share.
Their page lists short, cyclical weekly counts compiled into one final report.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Reminders
Count reminders on your own schedule.
Their page lists notifications of which narcotics are due, on an adjustable schedule. It says text notifications are in beta.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Locked counts and audit log
Signing locks a count, and a tamper-evident audit log records who changed what, and when.
Their page lists on-demand spot checks of past reconciliations and discrepancies.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Loss and theft form
Health Canada's form comes pre-filled, the AI drafts the wording, and the 10-day clock is tracked.
Not listed on their public page.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Support
24/7 AI tech support by phone and email.
Their page lists unlimited phone, email and ticket support, 9 AM to 5 PM Eastern, Monday to Friday, and calls to follow up on how your reconciliation is going.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Track record
No customer figure stated.
Their page says they have helped over 1000 pharmacies across Canada reconcile their narcotics.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Price
$69 a month per pharmacy, or $59 a month paid yearly. No setup fee, cancel any time.
Not published. Their page lists monthly and annual payment options, no long-term contracts and no cancellation fees.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Free trial
30 days, no card.
Not listed on their public page.
Source: iApotheca narcotics reconciliation page, checked 2026-11-04
Why pharmacies pick NarcCount
The expected number is derived, not typed
Every count starts from your own purchase, dispensing and destruction records, so a variance means something and the evidence for it is one tap away.
Signed off, then locked
A finalised count cannot be quietly changed. Who signed it off, and when, prints on the report, and anything done to the record afterwards shows in the audit log.
Your history can come with you
If you decide to move, your counts, purchases, dispensing and destructions can come across, checked against your old totals.
Already decided to move?
Your history can come with you. See Importing your iApotheca history into NarcCount, or email support@narccount.ca.
Questions
Is the comparison on this page fair?
Every statement about iApotheca here is what its own public reconciliation page lists, read on the date shown at the top, with the source linked beside it. Where their page does not mention a feature, the row says it is not listed, not that they lack it. We do not state their price because they do not publish one.
Can I try NarcCount while I still use iApotheca?
Yes. The trial is 30 days with no card, and you can keep using iApotheca while you try it.
Can I bring my iApotheca history?
Yes. If you decide to move, NarcCount brings over your counts, purchases, dispensing and destructions and checks them against iApotheca's own totals. The help article on importing your iApotheca history has the details.
Does NarcCount replace my dispensing system or the NMS?
No. NarcCount is a reconciliation and recordkeeping tool. Your dispensing software and its real-time Narcotics Monitoring System submissions continue as they are; NarcCount checks your physical inventory against your records.
Sources
Show the 1 sourceHide the sources
- iApotheca narcotics reconciliation page — checked 4 November 2026
Primary sources for the figures on this page. Regulations change; confirm the current requirement with the source before you rely on it.
NarcCount assists with reconciliation; it does not replace your dispensing system, the Ontario Narcotics Monitoring System (NMS), or your professional and regulatory obligations. iApotheca is a trademark of its respective owner; NarcCount is an independent product and is not affiliated with or endorsed by it.